Block Time on Your Calendar for Business Development — And Stick...

The only way to avoid the agency revenue roller-coaster is by setting aside specific times to build your business.

Your Outside Counsel Should Review (But Not Write) Your Agency Employee...

Good collaboration -- at the right time -- with an expert in employment law can help you create a better employee handbook that will help simplify management, assist recruitment, and boost retention by creating an agency culture that matches your leadership vision.

29+ Recommended Tools for Your Agency Technology Stack

There are lots of software tools that will help you run your agency business better. Here are some of the ones that I like.

5 reasons to say “no” to new business

Entrepreneurs of all kinds have a hard time saying “no” to lots of things, but perhaps the hardest thing to turn down is new business. Learn when to bite the bullet and turn down new revenue.

5 HR resolutions for your agency in 2019

Now is a good time to start thinking about human resources and talent-related resolutions that you should consider for the new year.

Start your agency’s 2019 budgeting with a revenue retention forecast

Understanding the status quo can be a good start to the 2019 budget process for many agencies.

How your agency can benefit from multiple revenue models

A well-designed multiple revenue stream model can mitigate risk, improve cash flow, and generate greater profits for your agency.

Does it take more than two to tango when it comes...

When two people start a business, it’s a heady time. Unfortunately, that excitement often blinds the new partners to good decision-making. At the top of that list is 50-50 ownership and control.

Diversify your client list for a stronger agency

You don't want to put all your eggs in one basket as you grow your agency. Variety in your client base will make your firm more robust and profitable.

The six biggest PR business mistakes I’ve made

Failure provides valuable lessons. An agency owner shares practical advice he has learned along the way from his own errors.